Can I return my purchase?

We want you to love your item from us, and fully understand that sometimes you will have to return an item. We take back all undamaged and unworn goods providing that we have been notified within 14 days of receipt. Once we have been notified we will provide you with a return address. All items must be returned within 30 days. We’ll give you back to amount you paid for the item or offer an exchange, whichever you prefer. Once we have confirmed receipt of returned item, we will refund you. The original Asneh tags must be attached to the item.

If you are located outside the European Union: Please make sure to fill out the custom declaration exactly as it was filled out when you received the package.

We love to help, so if you have any queries about your new item don’t hesitate to contact us.

 

Will I have to pay for the return?

Yes, you will have to pay for the return shipping. How you return is up to you, but make sure you have proof of your shipping. We highly recommend that you use Track & Trace.